Tag Archives: relationship

Good Karma

20 Ways to Get Good Karma
By The Dalai Lama

Take into account that great love and great achievements involve great risk.
When you lose, don’t lose the lesson.
Follow the three R’s:
-  Respect for self,
-  Respect for others and
-  Responsibility for all your actions.
Remember that not getting what you want is sometimes a wonderful stroke of luck.
Learn the rules so you know how to break them properly.
Don’t let a little dispute injure a great relationship.
When you realize you’ve made a mistake, take immediate steps to correct it.
Spend some time alone every day.
Open your arms to change, but don’t let go of your values.
Remember that silence is sometimes the best answer.
Live a good, honorable life. Then when you get older and
think back, you’ll be able to enjoy it a second time.
A loving atmosphere in your home is the foundation for your life.
In disagreements with loved ones, deal only with the current situation. Don’t bring up the past.
Share your knowledge. It is a way to achieve immortality.
Be gentle with the earth.
Once a year, go someplace you’ve never been before.
Remember that the best relationship is one in which your love for each other exceeds your need for each other.
Judge your success by what you had to give up in order to get it.
If you want others to be happy, practice compassion.
If you want to be happy, practice compassion

Customer Care

Hello and a Happy and joyous 2012. I started seriously blogging this year for various reasons you can find on the About Dena page. I was unsure what my first post would be, my passions or a uplifting message for the New Year. After shopping at my favorite store for organic food (no not Whole Foods), I decided it would be about customer service. This DC Metro store chain has been a favorite of mine since 2005. Their customer service has always been exemplary. As you can imagine they have grown exponentially in the last few years even with other businesses going down in sales. Can you grow and still provide excellent customer service? I would like to think so. Having been in this area of expertise for more years than I would like to remember, I know it to be true.

  • Treat customers like family
  • Value relationship over profit
  • Provide excellent products
  • Surpass expectations